Shipping policy
1. Processing Time
All orders are processed within 1–3 business days. Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Methods & Delivery Time
We offer the following shipping options:
• Standard Shipping: 5–10 business days
• Expedited Shipping: 2–5 business days
• International Shipping: 10–20 business days (may vary depending on customs)
Please note: Delivery times are estimates and may vary due to factors beyond our control.
3. Shipping Costs
Shipping costs are calculated at checkout based on your location and the weight of your order. We occasionally offer free shipping promotions, which will be indicated on our website.
4. Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your package.
5. Lost or Damaged Packages
We are not responsible for lost or damaged packages caused by the carrier. Please contact the carrier directly in case of delivery issues. For any issues, feel free to contact our support team at fragranceshine3@gmail.com.
6. Customs, Duties, and Taxes
For international orders, you are responsible for any customs duties or taxes that may apply. These fees are not included in the shipping cost.
7. Address Issues
Please ensure your shipping address is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer